General terms and conditions
retouchpropanel.com is an e-commerce site aimed at selling professional photographic education products. All those who buy on the retouchpropanel.comsite, individuals or companies, pursuant to these General Conditions of Sale are to be considered customers. These General Conditions of Sale govern the sales of the products listed on the retouchpropanel.com, starting from the registration of the order. They apply to sales made via the Internet, telephone, fax and e-mail.
Conditions and acceptance
The fact that the Customer accepts the General Conditions of Sale before confirming his order automatically implies the acknowledgment and acceptance of the aforementioned without reservation. These conditions apply excluding all other clauses, except for all special agreements agreed in writing and signed by both parties. It is forbidden for the purchaser to enter false and / or invented and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications for him; the personal data, the telephone number and the e-mail address must be exclusively their real personal data and not those of third parties and / or fantasy.
Modification of the conditions of sale
Matteo Lazzarini reserves the unquestionable right to modify these General Conditions of Sale at any time.
OrionXPanel undertakes to present the essential characteristics of the products treated. The photographs illustrating the products may, in some cases, not be 100% identical to the product itself, for reasons related to the continuous research of design and coloring, without however compromising its quality which will in any case be equivalent if not improved. If errors are introduced, in no event will OrionXPanel be liable.
All the products on this site comply with the specific reference regulations that regulate their distribution and use at EU and national level; the products that require it are therefore accompanied by a declaration of conformity.
Furthermore, the OrionXPanel active quality system requires a careful selection of suppliers and a strict control of the products that guarantee their complete safety and high quality. For any other information of a technical and / or regulatory nature, or further documentation, such as technical data sheets or specific requests that the operator may need, our Customer Service is available and will promptly provide all the answers.
The prices indicated on the site are expressed in euros and are prices including VAT. All possible shipping costs are excluded. Since the rates of suppliers are constantly evolving, the prices indicated on the site are subject to change at any time and without notice. They are also susceptible to changes due to causes relating to the launch of a product, promotions and sales. Attention: all prices are given subject to any typing errors.
The minimum order that can be made is equal to 0.40 euros (VAT included).
When completing the order, the Customer is asked to: 1) fill in the form relating to personal data; it is important to specify the delivery address, telephone number and an e-mail address (e-mail).
2) carefully reread the form, in all its parts, before validating the order. in stropanel.it is not considered in any case responsible for errors related to the incorrect purchase or to be canceled and not made public without taking any agreements by email or fax, nor for errors relating to the delivery of the neck, resulting from information or data incorrectly entered by the Customer, in the form relating to personal data. 3) report any changes to payment, products, or shipping address within the hour following the order placed, to avoid any misunderstandings.
4) choose your preferred payment method:
- Paypal / Credit Card: it is the best known online payment system in the world that allows you to pay with maximum security, in real time. In fact, with Paypal, the shopkeeper never sees the data of your credit card or account (which are encrypted with a special system), but only the payment received. It is not necessary to have an account on Paypal, it is in fact possible to pay by entering the data of your credit card in the appropriate page to which you are redirected.
For all orders placed on the site, an order confirmation e-mail will be automatically sent to the address indicated by the Customer in his data sheet.
With a single buy, you have 2 licenses and you can download 2 times OrionX panel, installing on 2 different devices. Once used the 2 licenses, you can't download/install OrionX panel more and you must purchase other licenses writing to firstname.lastname@example.org. We can check how many times you have used the download link, so please don't ask for more free download if you have already used the 2 licenses. Licenses don't cover hard disk/pc lost or damaged. So, if you have installed OrionX pro on 2 devices no more available for you, you have to buy another license
Invoices are generated only upon request by sending an email to: email@example.com
Attaching the receipt or proof of payment and the order number.
Confirmation emails will be received within one hour from the order, if no email is received within 24 hours, contact the OrionXPanel assistance center immediately .
In no case will the refund be recognized, as it is a digital product we have no power to deactivate. So by accepting these terms and conditions you waive the right of reconsideration and the right of refund.
The ONLY case where a refund will be recognized is only and exclusively if the request complies with the following requirements: -
Unsolvable technical problem
- Undeclared incompatibilities
PLEASE NOTE: For technical problems the refund will be recognized only after one of our technicians has tried to remotely solve the problem with your computer, if this is refused the refund will not be recognized.
Furthermore, the refund will be refused even if after the purchase you notice an incompatibility already declared on the retouchpropanel.com website
- If the Photoshop version is not original, the refund will not be recognized.
Photos and illustrations of the site
The images have the sole purpose of representing the product, some images may be different to the use of the same.